Lens #02

Visibility
The Referral Trap
A referral-only firm doesn't choose its clients. Its network chooses them. Over time that quietly rewrites what the firm is.
01 / 06 - Assumption
Lens #09
The Cost of Generic Messaging
Most firms believe
“We don't want to narrow ourselves.”
Hold that thought for a moment. Then look again.

Visibility
A referral-only firm doesn't choose its clients. Its network chooses them. Over time that quietly rewrites what the firm is.

Authority
The distance between how good a firm is and how good it looks from the outside. Almost every professional firm is losing work inside that gap.